Pixzle Apps
A shared link won’t open
A puzzle made from your friend’s own photo can be played for 24 hours after they share it. After that, ask them to share it again. If Pixzle is installed, the link opens in the app. Otherwise it plays in your browser.
How can we help?
The quick answers are below. For anything else, email us and a real person will read it.
Can I play on the web?
Yes. Today’s puzzle, the Library and any shared puzzle play at play.pixzle.net. Nothing to install, nothing to sign in to. Making puzzles from your own photos and sharing them is done in the app.
I paid to remove ads and they came back
Open Pixzle, go to Settings and tap Restore Purchases. Your purchase is tied to your Apple ID or Google account, not to the install.
I want to report a puzzle
Every shared puzzle has a Report button, in the app and on the web. Reports come straight to us. Our Content & Safety page explains what happens next.
What do you know about me?
Very little, on purpose. Pixzle has no accounts and never asks for your name or email. The Privacy Policy lists exactly what is collected and for how long.
Can I use my own photos?
That’s the whole idea. Pick anything from your camera roll in the app, choose a grid size and play. Shared puzzles are uploaded only when you tap Share.
Something else?
Tell us what happened and which device you’re on. We usually reply within a couple of days.